18 Connected modules
31 Reports out of the box
Real-time Data updated instantly
PDPA Security standard
All-in-One Platform
A module for every department
Covering every step of the work, from greeting the patient through to submitting the claim.
OPD & Doctor Workstation
Outpatients and consultation rooms
Outpatient management designed from real workflow — registration, triage, waiting, consultation and dispensing, with details carried forward instead of re-entered.
Registration, coverage check and visit opened on one screen
One physician screen holding the history, the results and the ordering tools
Medication, laboratory and imaging orders reach the department the moment they are saved
The person collecting medication is identified at the counter, not just called by name
IPD & Nurse Station
Inpatients and the nurse station
Bed management, nursing records, electronic ordering and medication administration, all connected in real time.
Bed management showing the whole ward at once
Vital signs, nursing notes and wound care recorded together
Electronic ordering (CPOE) connected through to pharmacy and the ward’s own stock
Medication administration (eMAR) with patient and drug scanned at the bedside
Lab · Radiology · Pharmacy
Laboratory and pharmacy
Laboratory, radiology and pharmacy connect automatically — the order reaches the department at once, the result comes back at once, and what is dispensed matches what was ordered
The laboratory takes orders automatically, checks results against previous values, and closes the loop on critical values through to the person notified
Radiology runs a safety checklist before the exposure and can see its whole backlog
Pharmacy fills against the order, with allergy, interaction and duplicate-therapy alerts
Results reach the physician’s screen the moment they are released — no phone call needed
Medication safety
The right drug, dose and time — enforced, not merely recorded
Most systems can record who gave what to whom, but nothing in them refuses when a detail does not match. MorLuang checks the five rights from the moment the order is written, through pharmacy, to the bedside.
1
Right patient
Scan the wristband or queue card before administering, and confirm who is collecting before medication leaves the pharmacy counter. Skipping the step requires a reason, and the override appears in a report.
2
Right medicine
Scan the medication barcode down to the lot, including GS1 codes, alongside alerts for allergies, interactions and duplicate therapy by drug class.
3
Right dose
Doses are checked against a safe range. Giving something other than what was ordered requires a reason, and the variance is reported on its own.
4
Right route
Outpatient and inpatient share one standard set of routes. Administering by a route other than the one ordered has to be confirmed with a reason.
5
Right time
The administration schedule is generated ahead of time, flips itself to overdue every fifteen minutes, and raises an alert on the ward as it happens.
6
Right documentation
Every step carries the name of who did it and when. Reasons for holding or omitting a dose are stored, rather than lost with the screen.
7
Right response
What happened after the dose — including adverse reactions — is recorded, so the loop closes on follow-up instead of on “given”.
Set the strictness to match the size of the facility
Three levels — off, warn or enforce. A clinic without scanners can run in warn mode; a hospital working to an accreditation standard runs in enforce. High-alert medications always require a second person to witness.
The quality reports come ready to use — scan compliance, overrides with their reasons, and medication errors graded by the NCC MERP index that Thai hospital accreditation refers to.
Inventory & procurement
Stock tied to the work at the counter, not another spreadsheet
Every time the pharmacy dispenses, a nurse gives a dose, or a prepaid course is drawn down, stock leaves a real lot at that same moment. The balance is the sum of a movement ledger that cannot be edited after the fact.
An append-only movement ledger — a mistake is corrected with a reversing entry, and every line can be traced.
Lot and expiry are keyed once on receipt; from then on the system picks the lot closest to expiry by itself.
Requests and transfers between the main store, pharmacy, wards and theatre, with an approval chain.
Reorder points flag what is running low, with purchase orders and goods receipt end to end.
Cycle counting and adjustments, each with a reason that can be audited later.
Separate registers for narcotics and psychotropics, with the reports the regulator asks for.
Fractional quantities for injectables that do not finish a vial, including a record of what was discarded.
Eight reports — consumption · movement · valuation · slow-moving · gross margin · nearing expiry · reorder · controlled drugs.
FEFO
GS1
Controlled
PO · GRN
A clinic runs it as a single store with no internal requisitions; a hospital opens sub-stores per ward. Same structure — the difference is configuration.
Appointment & LINE
Answering “so when should we book this patient in?”
Most scheduling modules can only tell you where the appointment was filed. MorLuang finds genuinely free time against each clinician’s roster, then sends the patient a card they can confirm or ask to move themselves.
Search real availability
Type the complaint or pick the service, and the system offers times when someone who performs it is actually free. Booking takes two clicks.
Clinician rosters
Built on real per-person rosters rather than a per-session counter, with case ceilings at branch, clinic and individual level.
No double booking
Several staff booking at once cannot land on the same slot.
Today’s board
The whole day on one screen — who has arrived, who has not, and how many minutes behind plan the clinic is running.
Fill the gap when a clinician finishes early
Released time goes back into the system, and waiting patients are offered the earlier slot.
Follow-up and recall
Every contact logged, automatic recall cycles, and a reminder run each morning.
Patients confirm or reschedule from the chat Appointment cards are sent to the facility’s own LINE Official Account, where the patient can confirm or request a change. Accounts are linked with a six-digit code, and the settings are per company and per branch. LINE Messaging API · signed webhook Link the account with a six-digit code from the counter, typed into the chat once
The appointment card is sent automatically, with the time, clinician, place and what to prepare
The patient confirms or asks to move it, and the day’s board changes at once
A reminder goes out before the day, cutting no-shows without phoning each patient
Finance & period close
Shift, day and month all close inside one system
What was taken at the counter has to reconcile with what the system recorded, every day — and the figures handed to accounting should not need retyping. This report set follows the order the cashier’s office actually works in.
| Report | Answers |
|---|---|
| Cashier shift close | Does the cash in the drawer match what the system took, and by how much does it differ? |
| Receipts by payment method | How much came in today as cash, transfer, card and QR? |
| Receipt register | Do the receipt numbers run in sequence, and which were voided? |
| Revenue by service group | How much came from consultations, medication, laboratory or procedures? |
| Receivables ageing | Who is past 30, 60 or 90 days? |
| Discount and adjustment audit | Who discounted, by how much, and on what grounds? |
| Unbilled charges | Is there work already done that was never charged for? |
| Voids and refunds | What was cancelled or refunded, and who approved it? |
| Output VAT | Which lines carry tax, and which are exempt medical care? |
| General ledger journal | How does the period post, and can it go straight into the accounting package? |
Thirty-one reports ship with the product across finance, stock, radiology and package sales. Every one exports to Excel, CSV or PDF.
Would you rather see it than read about it?
Book a demo and we will walk the live system through the order your team works in.
No-Code Form Builder Turn your clinic’s paperwork
Turn your clinic’s paperwork
into digital forms today
Consent forms, questionnaires, assessments, certificates — the forms specific to your clinic that general hospital software never includes. Upload the existing PDF → drag fields onto it → publish. Usable with real patients in five minutes, with no code.
How it works
Three steps — running in five minutes
01
Upload Background
Upload a PDF or photo of the paper form your clinic already uses — it becomes the background
02
Drag-and-drop Field
Drag fields (text, checkbox, signature, dropdown and more) onto the PDF where they need filling
03
Publish and use it straight away
Publish → hand the tablet to the patient → finalise, lock and export as PDF
Every field type you need
Medical forms need more than a generic builder. Digital Forms covers everything from basic fields to a signature carrying a cryptographic hash.
Text
Checkbox
Date
Time
Dropdown
Radio
Image
Signature
Textarea
Label
Example forms
Forms facilities most often convert
Aesthetic clinics
Pre-procedure assessment
Laser and surgical consent
Allergy and history questionnaire
Post-procedure follow-up
Dental practices
Dental Chart
Dental history
Wisdom tooth extraction consent
Root canal treatment consent
Hospitals
Operative Consent
Medical certificates
Risk screening questionnaire
Discharge against medical advice
Specialty clinics
Pain Score Assessment
Quality of Life Survey
Pre-Anesthesia Form
Patient-Reported Outcomes
Version Control Edit the form to create v2 — existing instances stay on v1, untouched, and remain auditable
Signatures carry a hash Tablet signatures carry a cryptographic hash and timestamp, so they hold up as evidence
Auto-filled from the record Hospital number, name and age come from the system — the patient only fills in what matters
Built for Clinics
Sell packages up front, draw them down later
Aesthetic, dental and physiotherapy clinics — a capability most hospital systems simply do not have, and the one that lets a clinic forecast its cash flow accurately.
CCS · Clinic Commercial Service
Take the money now — draw the entitlement down later
Modern clinic revenue comes from selling ahead — 10 laser sessions, an annual health check, 24 months of orthodontics. MorLuang includes CCS which handles the whole cycle from the sale through usage tracking to refunds — tied into the outpatient flow, with no spreadsheet running alongside.
Package — Sold by the session — 10 laser treatments, 5 massages
Wallet — Top up a balance and spend it at actual value
Deposit — A deposit holds the booking and is offset on arrival
Contract — Long agreements — 24 months of orthodontics paid over 12 instalments
Transfer between people
A parent buys a package for a child and transfers it, with a full audit trail
Pro-rata refunds
Four of ten sessions used — the system works out the 60% refund itself
Expiry reminders
Customers are warned 30, 15 and 7 days before a package expires
Promotions and stacked discounts
VIP membership, bundle deals and coupons — stackable on top of packages
Who it suits
Businesses whose revenue comes mainly from selling packages
Aesthetic clinics
Dental practices
Physiotherapy
Health screening
Wellness Center
Maternity Package
Patient growth
The work either side of the visit
Patients do not begin at the counter and do not finish when they pay. These two modules cover the enquiry that comes first and the reason they come back.
Membership cards and points
Tiers with their own discounts, points driven by an append-only ledger, and a QR code that changes every time it is shown so a photograph of it is worthless. Renew, suspend and reissue are all supported, with totals per branch.
Leads
Enquiries arrive three ways — a branch-specific link you place on a website or an advert, the mobile app, and staff entering them directly. Duplicates are caught per service, and converting a lead pre-fills the patient record.
Complete Modules
And a good deal more
Every module connects seamlessly — enable the ones you need.
Seamless Workflow
Information flows on its own
Each step connects to the next, so nothing is entered twice, fewer mistakes are made, and the work moves faster.
Step 01
Registration
Receive the patient, check coverage, open the visit
Step 02
Triage
Record vital signs and presenting symptoms
Step 03
Consultation
The physician diagnoses and places orders
Step 04
Dispensing
The pharmacist dispenses against the order
Step 05
Checkout
Charges priced and claims prepared
Step 06
Back office
Stock is drawn down, reports move on, the numbers are ready for accounting.
Architecture & Security
Architecture and security
Built for performance, security and growth at the same time
Responsive under load
Hundreds of concurrent users without slowing down
Real-time everywhere
Queues, alerts and dashboards update instantly over MQTT
Scales as far as you need
Containerised, scaling out with your user count
Many companies, many branches
Each company’s data is separated at system level, not merely hidden on screen.
Security fit for a healthcare facility
Health data deserves the strongest protection available. Security is built into how MorLuang handles access, storage and audit — not added afterwards.
Single Sign-On Sign in once, reach every module
Role-Based Access By role and department
Audit Log Every action recorded
Encryption At rest and in transit
PDPA Compliant Compliant with the Personal Data Protection Act
Auto-Timeout Sessions expire automatically
PDPA
Compliant
Health data protected to standard
Personal Data Protection Act
AI-Powered Healthcare
AI in every module,
working from day one
MorLuang does not merely “support AI in future”. It is already at work throughout the system, helping clinical staff move faster and with fewer errors.
You choose where the AI runs
It can talk to a language model installed on your own hardware, so patient data and your knowledge base never leave the building — or switch to an external provider from a settings page, with no change to the system.
AI assistance for physicians
Summarises the record before the consultation, compares laboratory results against previous values, and screens orders for safety before they are saved
AI that answers questions
Ask in plain language — “how has this patient’s HbA1c moved over six months?” — without building a report.
Your own manual, able to answer back
Load the facility’s procedures and manuals into the knowledge base, and staff get answers cited from those documents rather than general knowledge off the internet.
The AI always works under the supervision of qualified staff. Every output is confirmed before it is acted on.
Every question and answer is kept for audit, and sensitive data can be masked in those logs.
Built for Thailand
Built for Thai healthcare
MorLuang understands how Thai facilities work, supports every category of coverage, and submits claims electronically.
1
Several layers of coverage on one patient
Universal coverage, social security, civil service, private insurance and self-pay, split line by line into what is claimable and what the patient owes
2
A benefit engine you set the rules in
Per-visit caps, annual caps, co-payments and each fund’s own conditions are configured as rules, and the system does the arithmetic
3
Eligibility checking against external registries
The structure supports several providers and is switched on once the facility has been granted access to that fund’s data
4
Readiness checked before submission
The system says which invoices are still missing information before they come back rejected
Mobile App
Reachable anywhere
A mobile app for both staff and patients — clinicians review records anywhere, patients book appointments and read results from their phone.
For staff — Schedules, patient records, notifications and video consultations from a phone.
For patients — Booking, results and history, the membership card with its QR code, and what is left of any package they bought.
Sign in with an email and a one-time code — No password to remember, and nothing tied to a phone number that changes.
Real-time Notification — Instant push notifications
Thai and English — Switchable inside the app, for facilities that see international patients.
Deployment
Choose how it is hosted
Flexible to fit your organisation.
Cloud (SaaS)
Ready immediately, no hardware to buy, updated automatically
On-Premise
Installed on your own servers, with full control of the data
Hybrid
Cloud and on-premise together, for organisations that need both
Hospital information system software, licensed to clinics and hospitals in Thailand.
