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Why move to
MorLuang
A detailed comparison against the traditional hospital systems widely used in Thailand — covering architecture, AI, coverage handling, security and cost, so you can decide on complete information.
Section 01
System architecture
| Area | Legacy systems | MorLuang |
|---|---|---|
| Delivery model | × Client-server desktop application, installed machine by machine | Web-based and cloud-native — opens in a browser on any device |
| Updates | × Pushed to every machine, often with downtime during the upgrade | Updated once on the server; every user has it immediately |
| Mobile and tablet | × Desktop first; mobile is a separate add-on | Responsive web plus a mobile app for clinical staff |
| Real-time notification | × Mostly polling — refresh to see anything new | MQTT push — badges update the instant something changes |
Section 02
AI
| Area | Legacy systems | MorLuang |
|---|---|---|
| AI in the product | × Usually absent, or sold as a separate add-on | In every module from day one, at no extra licence cost |
| Assistance for physicians | × Read the whole record yourself | Summarises the history automatically and surfaces relevant guidance |
| Querying your data | × Build the report yourself in a report builder | Ask in plain language; the assistant finds and summarises it |
| Claim checking | × Fixed rule-based validation only | Analyses the claim and flags rejection risk before you submit |
Section 03
Coverage calculation
| Area | Legacy systems | MorLuang |
|---|---|---|
| Schemes supported | × Mainly universal coverage and social security; others calculated by hand or customised | 13 schemes handled natively |
| Multi-scheme cascade | × Patients with several schemes worked out manually, often in a spreadsheet | The engine cascades primary to secondary automatically |
| Caps per item, visit, day or year | × Rules set by hand, awkward to change when a scheme revises its terms | Configured in the admin interface, with a bulk editor and CSV import |
| Allocation breakdown | × Receipt shows a total; explaining the figure to a patient is hard | Line by line — exactly what each scheme covered, on the receipt itself |
Section 04
Multi-tenancy and security
| Area | Legacy systems | MorLuang |
|---|---|---|
| Multi-site deployment | × A separate database per site, consolidated afterwards by hand | One multi-tenant system; every site is visible per permission, with instant group reporting |
| Isolation between organisations | × Relies mainly on network and firewall boundaries | Tenant scoping at the ORM level, with cross-tenant penetration testing before every deploy |
| Audit logging | × Partial — often only login events | Every access to patient data, with request ID tracing |
| Backup and disaster recovery | × Set up your own cron jobs, or leave it to a DBA | Automated backups, tiered retention, and scheduled recovery drills |
Section 05
Cost and onboarding
| Area | Legacy systems | MorLuang |
|---|---|---|
| Software cost | × Large capital outlay up front plus annual maintenance | Subscription by quarter, half-year or year — scale up or down as you grow |
| Servers | × Buy and maintain your own hardware | Cloud-ready, with on-premise and hybrid also available |
| Training | × Scheduled training sessions; miss one and staff cannot use the system | The AI assistant explains any screen on request, shortening onboarding |
| Leaving or migrating | × Proprietary data formats make moving difficult | CSV and FHIR-compatible export at any time — no vendor lock-in |
“Legacy systems” here means the packages commonly deployed in Thailand and long-lived in-house systems. This comparison reflects general tendencies; each product has its own strengths and differences.
Migration
Migrating is easier than you expect
Assess the data
We analyse the structure of your existing system and map it across to MorLuang
Import the master data
Patients, medications, laboratory tests and service masters, by CSV or API as appropriate
Test in a sandbox
Run real work against real data in a copy of the system, and verify it before go-live
One-month pilot
Run alongside the old system for a month, with daily stand-ups and a hotfix process to keep risk low
Go live, with support
Switch over fully, with support responding to serious issues within the hour
Want to compare it on real work?
Book a demo and we will load your own data into a sandbox so you can see it before deciding.